In Getting to Diversity: What Works and What Doesn’t, sociologists Frank Dobbin and Alexandra Kalev present a comprehensive, data-driven examination of corporate diversity initiatives over the past three decades. Drawing on data from over 800 companies and in-depth managerial interviews, they reveal that conventional approaches—such as mandatory diversity training, hiring tests, and grievance systems—often fail to produce meaningful change and can sometimes exacerbate existing issues.
The authors argue that instead of attempting to change individual biases, organizations should focus on restructuring management systems that inadvertently hinder the progress of women and minorities. They highlight effective strategies employed by successful firms, including:
- Broadening Recruitment Efforts: Actively seeking candidates from diverse educational institutions and backgrounds to widen the talent pool
- Formalizing Mentorship Programs: Implementing structured mentorship initiatives accessible to all employees to ensure equitable development opportunities.
- Democratizing Skill Development: Offering comprehensive training programs that are open to all staff members, fostering an environment of continuous learning and advancement.
- Integrating Work-Life Support: Providing universally accessible work-life balance programs, such as flexible scheduling and childcare support, to accommodate diverse needs.
Dobbin and Kalev emphasize that the success of these systems hinges on their universal accessibility, ensuring they benefit all employees rather than a select few. This book serves as a crucial guide for organizations committed to enacting substantive and lasting diversity reforms.
About the Authors
Frank Dobbin is the Henry Ford II Professor of the Social Sciences and Chair of the Department of Sociology at Harvard University. His scholarly work focuses on organizational behavior, economic sociology, and public policy. He is the author of several influential books, including Inventing Equal Opportunity and The Global Diffusion of Markets and Democracy.
Alexandra Kalev is an Associate Professor of Sociology and Anthropology at Tel Aviv University. Her research centers on organizational structures and their impact on workplace diversity and inclusion. Her award-winning paper, “Cracking the Glass Cages?”, examines how reducing job segregation enables women and minorities to advance into management roles.
