Building a Culture of Inclusivity delivers a grounded, strategic approach to embedding diversity, equity, and inclusion (DEI) within organizations – through internal communications. Written by seasoned practitioners Priya Bates and Advita Patel, it blends research, storytelling and practical frameworks to help communicators navigate the nuances of DEI work. The book is structured around two core parts: foundational theories (like why DEI matters, how bias operates, and the role of leadership) and actionable models (such as inclusive language, engagement strategies, and change-management tools).

One of the key strengths of the book is its honesty: it acknowledges that DEI isn’t a checkbox, but a long-term journey involving discomfort, resistance, and reflection. The authors emphasize the risk of “performative tokenism” and instead offer strategies to build trust, drive genuine belonging, and sustain change over time. Real-world case studies and practical exercises help readers assess their own organization, while communication templates provide a hands-on way to apply the concepts.

Above all, the message is clear: internal communicators are not just messengers – they are culture-builders. Through curiosity, listening, and courageous language, they can influence trust, belonging, and impact.

Why We Recommend It:

• Highly practical: Offers frameworks, self-assessments, and templates you can use in your organization.

• Strategic depth: Goes beyond “diversity talk” to help embed DEI in culture.

• Inclusive language: Helps teams use words that foster belonging, not exclusion.

• Ethical and honest: Warns against tokenism, promoting real, sustainable change.

• Leadership-focused: Empowers communicators to advise and shape leadership behavior.